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CARE: Customer Affordability of Residential Electricity

Minnesota Power is pleased to offer income-qualified customers a discount on their electric bill with our CARE program. If you qualify for Energy Assistance (EAP), you are eligible for an electric bill discount! EAP qualified customers who are senior, or living with a disability, will be automatically enrolled.

The CARE program includes two discount options for customers:

Flat Discount
There is no application for this monthly $15 discount. EAP qualified customers who are senior, or living with a disability, will be automatically enrolled. The discount is applied to each monthly bill as long as the total bill, before taxes and fees, is at least $15.

Affordability Discount
This discount requires a quick one-page application. Funds are limited and are offered first-come first-served. Apply for this discount if you spend more than 3% of your annual income on electric bills.

Take Action!

Follow these steps to start saving money on your electric bill:

  1. Complete your LIHEAP application with your local energy assistance provider.

    Find your local energy assistance provider here.
  2. Call a CARE Representative at 218-355-3500, or fill out this printable form, and submit via email. OR submit online here.

    Paper applications can be mailed to:
    Minnesota Power
    ATTN CARE
    30 W Superior St
    Duluth, MN 55802

Please note: Once enrolled on the CARE rate you will remain enrolled until you are no longer EAP qualified. Therefore, you will need to reapply for EAP with your local energy assistance provider every year.

Income Requirements

Households with income at or below 50 percent of the state median income may qualify for EAP. Eligibility is based on the three most recent months of income. View the EAP eligibility guidelines here. Customers do not need to accept Energy Assistance funds in order to qualify for CARE, but they do need to apply for, and be accepted into, the program in order to receive any CARE discount.

What You Will Pay:

Flat Discount
When a bill is over $15, you will receive a $15 discount on that bill, each month.

Affordability Discount
This chart shows estimated monthly billing amounts and savings under the CARE Affordability Discount.

* Estimated monthly billing amounts include all items on bills (e.g., fuel adjustment, cost recovery rider adjustments, etc.) except sales tax and municipal franchise fees.

Other Information and Resources: