Dual Fuel Interruption Alert Sign-Up
We are changing our Dual Fuel notification system to better serve our customers. In order to continue receiving Dual Fuel interruption communications, please follow the directions below.
How to Set Up Dual Fuel Outage Notifications in MyAccount
-
Log into MyAccount
Don't have MyAccount? - Hover over the icon and click on Communication Preferences
- Click +Add Notification and select Dual Fuel
-
In pop up window:
- Notification Details: Verify the Account you would like notifications for
-
Recipient Details: (can only register one method at a time)
- If you select Email: add your email address
- Click Add Recipient + (you will see it added under delivery method)
- If you select SMS Text: select your Carrier and enter your phone#
- Click Add Recipient + (you will see it added under delivery method)
- Repeat to add as many Text/emails as you would like for your account
-
Click Save Changes
How do I add additional text numbers or email addresses to receive notifications?
-
Follow steps 1, 2, and 4 in the original set up process
- How to Set Up Dual Fuel Outage Notifications in MyAccount
How do I stop receiving DF outage notifications?
- Log into MyAccount
- Hover over icon, click Communication Preferences
- Type: Dual Fuel
- Click on the garbage can (on the right side)
- Popup-are you sure? Click OK
