Dual Fuel Interruption Alert Sign-Up

How to Set Up Dual Fuel Outage Notifications in MyAccount

  1. Log into MyAccount
    Don't have MyAccount?
  2. Hover over the icon and click on Communication Preferences
  3. Click +Add Notification and select Dual Fuel
  4. In pop up window:
    • Notification Details: Verify the Account you would like notifications for
    • Recipient Details: (can only register one method at a time)
      • If you select Email: add your email address
      • Click Add Recipient + (you will see it added under delivery method)
      • If you select SMS Text: select your Carrier and enter your phone#
      • Click Add Recipient + (you will see it added under delivery method)
      • Repeat to add as many Text/emails as you would like for your account
    • Click Save Changes How to Set Up Dual Fuel Outage Notifications in MyAccount

How do I add additional text numbers or email addresses to receive notifications?

  1. Follow steps 1, 2, and 4 in the original set up process
    • How to Set Up Dual Fuel Outage Notifications in MyAccount

How do I stop receiving DF outage notifications?

  1. Log into MyAccount
  2. Hover over icon, click Communication Preferences
  3. Type: Dual Fuel
  4. Click on the garbage can (on the right side)
  5. Popup-are you sure? Click OK