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Dual Fuel Interruption Alert Sign-Up

How to Set Up Dual Fuel Outage Notifications in MyAccount

1. Log into MyAccount
   Don't have MyAccount?
   • Register for MyAccount
2. Hover over the icon and click on Communication Preferences
3. Click +Add Notification and select Dual Fuel
4. In pop up window:
   • Notification Details: Verify the Account you would like notifications for
   • Recipient Details: (can only register one method at a time)
     • If you select Email: add your email address
     • Click Add Recipient + (you will see it added under delivery method)
     • If you select SMS Text: select your Carrier and enter your phone#
     • Click Add Recipient + (you will see it added under delivery method)
     • Repeat to add as many Text/emails as you would like for your account
   • Click Save Changes

How do I add additional text numbers or email addresses to receive notifications?

1. Follow steps 1, 2, and 4 in the original set up process
   • How to Set Up Dual Fuel Outage Notifications in MyAccount

How do I stop receiving DF outage notifications?

1. Log into MyAccount
2. Hover over icon, click Communication Preferences
3. Type: Dual Fuel
4. Click on the garbage can (on the right side)
5. Popup-are you sure? Click OK

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