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Important COVID-19 Updates


Now more than ever, we are committed to delivering safe and reliable power

Hear from our CEO

In this challenging time, we will continue to provide the essential services that have powered our region for more than 100 years.

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Customer assistance

We are ready to help customers who may be facing financial hardship because of COVID-19 by suspending disconnections and waiving late fees.

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Customer service

Here's how to reach us.

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Customer site visits and meter exchanges

We are suspending many customer site visits but will continue maintenance and construction activities at our outdoor facilities and equipment.

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Protecting our employees, the community and the grid

We have taken a variety of steps to help stop the spread of COVID-19 and ensure reliability of electric service.

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Business resources

A variety of regional, state and federal resources and loans are available to help Minnesota businesses.

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Watch for scams

Customers should be aware of telephone, mail, email, and in-person scams that involve criminals posing as Minnesota Power representatives and demanding immediate payment or personal information. As the COVID-19 outbreak evolves, please be on the alert for scammers to use the situation to steal your money and personal information. For more information on how to protect yourself, please visit our scam alerts page.

Personal and family resources

For emergency assistance as it relates to accessing food, paying housing bills or for other essential services, dial 2-1-1 or text the letters MNCOVID to 898-211. A certified community resource specialist will help to find available resources in your area. This is a service provided by United Ways nationwide and the outreach in Minnesota matches that of our service area. More information about this service is available at www.211.org/services/covid19.

Information regarding energy assistance and discount programs as well as other resources can be found at:

Frequently asked questions

Get answers to your questions about how Minnesota Power is responding to COVID-19.

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